Dec 10, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of...
Dec 2, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can...
Nov 4, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
With the amount of data being generated by businesses the world over, every single day, securing this data is vital. While Government, Industry and other regulations offer compliance to standards, information security reduces business risks related to cybercrime,...
Oct 18, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many threats to your network abound, and often ransomware, malware and viruses enter your network through social engineering, or “phishing” emails. Read on to learn the extent of the problem and how you can keep your business from being affected by these threats. ...
Oct 12, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Cybersecurity Awareness month is here, and is a great time to remember the importance of protecting our networks. Cybersecurity is a puzzle with many pieces; training your workers in awareness and best practices for cybersecurity is a key part of protecting your...
Sep 16, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Unified Communication as a Service (UCaaS) powers video and voice collaboration and communications on platforms like Microsoft Teams and Zoom, among others. These two popular platforms offer video conferencing, file sharing, and even telephony, which can help with...
